At Green Growth Consultancy, we always aim to deliver optimum services and products. Your satisfaction is our priority. Please take a moment to review our refund policy, as it contains important information and guidelines about your rights and obligations as our customer, concerning any product or service we provide to you.
- Virtual Finance Services:
Refund Eligibility: Our 30-day return policy is applicable only if you do not receive the services you requested, even after completing your payment. Please note that the refund policy does not cover changes of mind or circumstances unrelated to the service delivery.
How to Request a Refund: To initiate a refund, please contact our customer support team through the contact details provided on our website. Provide your name, transaction details and a brief explanation for the refund request.
Processing Time: Refunds will be processed within 14-30 business days of receiving a valid refund request.
- Online Finance Courses – Practical Training Academy:
Eligibility: The 30-day return policy is also applicable to online finance courses if you are unable to avail of the product or access the course after completing the payment. Additionally, refunds are eligible if payment is registered twice due to a technical glitch or for any other reason.
How to Request a Refund: To initiate a refund, please contact our customer support team through the contact details provided on our website. Mention your name, course details and the reason for the refund briefly.
Processing Time: Refunds for online courses will be processed within 14 business days of receiving a valid refund request.
- Refunds will be issued to the original payment method.
- Green Growth Consultancy reserves the right to deny a refund if the request does not meet the specified criteria.
For any additional questions or concerns, please contact our customer support team.
Thank you for choosing Green Growth Consultancy. We appreciate your trust in our services and commitment to your financial growth.